SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery on ordersabove PKR 5000/- to any address within Global.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3-4 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Custom order policy
Send an email at datchionline@gmail.com
containing the images of the footwear and a description in terms of material to be used, for any amendments in current articles being produced by Datchi you can contact our representative or email us at datchionline@gmail.com .Our representatives will contact you shortly after your query has been received.